FAQ - The most important questions

PREDELUXE is an internationally oriented platform for authenticated pre-owned luxury goods, founded in Switzerland.

We combine Swiss quality standards with global reach and structured processing.

PREDELUXE trades in high-quality pre-owned luxury goods – currently with a focus on luxury watches. Other categories such as jewelry and exclusive accessories will be added successively.

Pre-owned luxury combines value retention, sustainability, and access to rare or discontinued models.

PREDELUXE makes high-value luxury assets tradable in a structured and transparent manner.

No. PREDELUXE specializes in the professional trade of authenticated pre-owned luxury items.

Each object is inspected according to defined Swiss quality standards.

This includes identity verification, reference checking, material and serial number validation, and a structured condition analysis.

Swiss Standard stands for documented testing processes, transparent evaluation, and serious handling – based on Swiss quality and business principles.

Yes. Serial numbers, references, and product-specific features are carefully checked and compared with market data.

PREDELUXE guarantees the authenticity of all products offered. Should a justified doubt arise, the matter will be thoroughly investigated and resolved accordingly.

Each category is evaluated according to specific testing criteria.

For handbags, we check the material, workmanship, serial codes, and brand-specific characteristics.

For jewelry, the material, alloy, hallmarks, and – if relevant – gemstones are inspected.

All inspections are carried out according to defined Swiss quality standards.

Yes. For jewelry, precious metals, hallmarks and – if present – diamonds or gemstones are professionally valued.

Details regarding carat, cut, or clarity are transparently documented.

Condition ratings consider external wear and tear, interior condition, edges, hardware, and structural integrity.

Signs of use are openly described.

The condition is specified in clearly defined categories (e.g. Unworn, Like New, Very Good, Good, Vintage).

Relevant signs of wear are described transparently.

Items are inspected and, if necessary, professionally checked. Any refurbishment or maintenance will be clearly stated.

The exact scope of delivery is indicated separately for each product. If the original box or documents are missing, this will be openly communicated.

Yes. Any recognizable modification, refurbishment or repair will be transparently declared.

Not necessarily. If original certificates or boxes are missing, this will be clearly indicated.

PREDELUXE nevertheless guarantees the authenticity of all products offered.

PREDELUXE operates as a hybrid model. We manage our own inventory as well as selected consignment items.

In certain cases, a request can be reviewed. However, due to market-based valuation, prices are generally fair and realistically calculated.

A reservation is possible after individual review. Please contact us directly.

For selected products, a personal viewing or consultation can be arranged.

Yes. PREDELUXE offers both outright purchase and consignment sales for selected luxury watches, jewelry, and designer handbags.

We focus on internationally established luxury brands with a stable market position. An individual review is carried out before acceptance.

PREDELUXE purchases selected pre-owned luxury goods. These include in particular:

• Luxury watches from renowned brands
• Jewellery made of gold or platinum
• Diamond jewellery and gemstones
• Designer handbags from selected luxury brands
• Scrap gold and precious metals based on material value
  

Each inquiry is individually reviewed. Depending on the item, condition, and market demand, an immediate purchase or, alternatively, a consignment sale can be offered.

Yes. PREDELUXE purchases selected pieces of jewelry made of gold, platinum, or with high-quality gemstones. This includes, for example, diamond jewelry, high-quality unique pieces, or brand-specific jewelry from established luxury brands.

The evaluation is based on material, purity, weight, gemstone quality, and current market demand.

Yes. PREDELUXE also buys old gold and precious metals. The valuation is based on weight, alloy, and the current precious metal price.

For an initial assessment, we recommend submitting a sales inquiry via our online purchase form.

After the product data has been submitted, a market-based valuation will be carried out. If our offer is accepted, the object will be inspected and payment will be processed in a structured manner.

Yes, PREDELUXE also purchases selected precious metals or scrap gold.

Acceptance is subject to individual inspection and valuation based on material, weight, purity, and current market price. Depending on the item, a commission sale may also be a sensible option.

For an initial assessment, we recommend submitting a sales inquiry via our purchase form.

You can easily submit your sales inquiry using our online purchase form.

There, you can provide basic information about your item and – if available – add photos or additional details. After reviewing your inquiry, our team will contact you with an initial assessment or further information regarding a possible purchase or consignment sale.

Usually within a short period after submitting all relevant information.

Payment will be made upon successful review and final confirmation.

If your desired price is above the instant purchase price or you want to achieve an optimized market price.

Based on market analysis, demand, condition, and comparable values in the international luxury market.

Payout will be made upon successful sale and completion of the transaction as per agreement.

PREDELUXE operates internationally. Specific delivery capability may vary by product.

Depending on the country of delivery, import fees or taxes may apply. These are to be paid by the buyer.

Yes, according to our current terms and conditions. The prerequisite is that the product is in an unchanged condition.

Through structured processes, documented testing, transparent communication, and secured processing.

Decisive factors include brand, rarity, production quantity, condition, completeness (box & papers), market trend, and international demand.

Pre-owned items have often already experienced their greatest depreciation. Entry is therefore often closer to the real market value than with new goods.

Historically, certain luxury watch models, iconic designer handbags, and selected pieces of jewelry with high-quality gemstones have shown stable market performance.

However, there is no guarantee of value appreciation.

PREDELUXE does not offer individual financial advice.

We provide transparent market data, structured valuation, and professional assessment so that clients can make informed decisions.

As part of our purchasing or consignment services, we support clients in the structured evaluation and strategic sale of existing luxury assets.

Luxury assets are not a classic financial instrument, but can be traded internationally – especially for sought-after brands.

PREDELUXE creates structured liquidity options through immediate purchase and consignment.

High-quality luxury watches, selected jewelry, and iconic designer handbags are increasingly perceived as alternative tangible assets.

They combine material possessions with potential value retention.

Luxury goods are physical assets. Their value development is based on supply, demand, brand strength, rarity, and global market sentiment – not on interest or dividend models.

Limited productions, discontinued models, or iconic designs can lead to stable demand in the long term. Rarity is a key driver in the premium segment.

Historically, certain established brands show high international demand, even in economically volatile times. Nevertheless, luxury markets are subject to fluctuations.

Condition, originality, and existing documents (box, certificates) have a significant impact on market attractiveness and resale value.

In the context of immediate purchase or commission sale, we provide structured advice regarding the market environment, demand, and realistic positioning – without offering individual investment advice.

For internationally sought-after brands, a structured divestment may be possible.

PREDELUXE creates transparent liquidity options through direct purchase or professional consignment.